Privacy Policy

Inoyu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit inoyu.dev or use our services. By using our website, you agree to the practices described in this policy.

2.1 Information You Provide

When you contact us, sign up for our newsletter, or request a demo, you may provide:

• Name and email address
• Company name and job title
• Phone number (if provided)
• Any message content you submit via contact forms

2.2 Automatically Collected Information

When you visit our website, we and our service providers (including HubSpot) may automatically collect:

• IP address and approximate location
• Browser type, version, and language
• Operating system
• Pages visited, time on page, and referral source
• Device identifiers and cookie data

We use the information we collect to:

• Respond to your inquiries and provide support
• Send product updates and announcements (newsletter subscribers only)
• Improve our website and understand how it is used
• Manage our relationship with you via our CRM (HubSpot)
• Comply with legal obligations
• Protect against fraud and abuse

We do not sell your personal data. We may share information with:

• Service providers — companies that process data on our behalf (such as HubSpot, described below)
• Legal requirements — when required by law or to protect our rights
• Business transfers — in connection with a merger or acquisition, with appropriate safeguards
• With your consent — in any other case, only with your explicit agreement

Specifically, HubSpot is used for:

• Website tracking — HubSpot's tracking script (hs-script-loader) is loaded on all pages of our website. It sets cookies to track visitor behavior, page views, and identify returning visitors.
• Contact forms & newsletter sign-up — Form submissions (e.g., newsletter sign-up, contact requests) are stored directly in HubSpot CRM. Submitted data includes name, email, and any fields you fill in.
• Email marketing — If you subscribe to our newsletter, your email address is stored in HubSpot and used to send product updates. You may unsubscribe at any time via the link in any email.

HubSpot operates primarily in the United States and is certified under the EU-US Data Privacy Framework, ensuring GDPR-compliant data transfers. Our HubSpot portal is hosted in the EU (region: eu1), which means your data is stored in European data centers.

For more information, see HubSpot's Privacy Policy.

Our website uses the following types of cookies:

You can control cookie preferences through your browser settings or by opting out via the HubSpot opt-out mechanism. Note that disabling cookies may affect the functionality of some features.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Data submitted via our forms is stored securely in HubSpot's EU-hosted infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If you are located in the EU/EEA, UK, or California, you have the following rights regarding your personal data:

To request deletion of your personal data (including any data stored in HubSpot from form submissions or newsletter sign-ups):

1. Send an email to privacy@inoyu.dev with the subject line "Data Deletion Request".
2. Include your full name, the email address used with our services, and a brief description of your request.
3. We will verify your identity and delete or anonymize your data — including from HubSpot CRM — within 30 days, subject to applicable legal retention requirements.

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such data, please contact us immediately at privacy@inoyu.dev.

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy regularly. Continued use of our website after changes constitutes acceptance of the updated policy.

For questions, requests, or concerns about this Privacy Policy or your personal data, please contact: